Please apply only if you are willing to work in US shift 8:00 PM to 5:30 AM and only if you have excellent US Accent Communication Skills
Location: is Salt Late Sector V
Company does not provide pick and drop facility as of now, please apply only if you can manage travelling with your own vehicle.
- Responsible for managing the vendor team, closely monitoring the orders, and play a significant role in expanding business operations throughout North America.
- Continuous interaction with the vendors and the clients based out of USA.
- Compiling and sending the status and completion reports and holding status calls with the contractors.
- Performing feasibility checks, providing estimates with suggestions for projects that are current and in pipeline.
- Job role will involve but not limited to back office operations, analysis, and email or phone communication with Vendors and Client.
- Prioritize the jobs as per the complexities and deadlines and ensure systematic distribution of work amongst the team
- Multitasking will be an essential quality for this job role.
- You should be a proactive problem solver who would understand and properly interpret the clients requirements and track the order system.
- Exceptional handling of MS Office Suite, CRM & Web Based Applications with competent handling of phone calls and emails is required.
Joining - Immediate
Eligibility: Candidates with minimum 4 years of experience, preferably from BPO background.
Salary: INR 3,00,000 - 6,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time