Product Regulatory Customer Support Analyst – Hyderabad

3 - 8 Years

Job Description

Position Product Regulatory Customer Support Resource
Function Product Regulatory and Quality
Location: Hyderabad
Work Time Zone Afternoon shift: 12 to 9 pm (For female after 7.30 pm cab bills can reimburse)

Mandatory: Cosmetic or personal care product experience is required


Assists with workflow development for new technical needs from the customer.
Serve as the first point of contact for guidance and support for work within the customer queue and projects.
Own projects and request to follow up with each case and complete them in a quick and qualified manner.
Understand regulatory issues for customers in both industrial and consumer environments.
Desired qualification:
Masters Degree or equivalent in Chemistry or a related technical degree
Proficient at speaking, writing, and reading English; other Asian or European languages are a plus
Minimum 3+ years, experience in product regulatory in chemicals, pharmaceuticals, food, and/or personal care for a multinational company
Detail-oriented, excellent organizational and communication skills
Able to work at times corresponding to the European and US work days

Experience required: 3+
Technical Knowledge, Skills & Abilities: Compliance with Regulatory Requirements Working knowledge and understanding of regulations, such as dangerous goods, GHS, chemical inventories (TSCA, DSL), REACH, food contact, cosmetics, and pharmaceutical
Communication Skills Ability to communicate across all levels of the organization. Able to clearly and effectively communicate verbal and written appropriate to the audience.
Computer Skills - Working knowledge of current software systems, i.e. SAP, e-mail, Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint). Skilled in utilizing database software programs and electronic project management tools.

Leadership Skills & Competencies:
Ethics, Values, Integrity and Trust - Adheres to and practices an appropriate and effective set of core values and beliefs during both good and bad times; Acts in line with those values; Rewards the right values and disapproves of others. Consistently demonstrates and is regarded as having high integrity and trust among peers, managers and employees; is widely trusted and seen as a direct, truthful individual; Keeps confidences and admits mistakes; Doesn't misrepresent him/herself for personal gain
Problem solving - Demonstrate a problem-solving approach when faced with challenging or difficult situations; Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; Excels at honest analysis; Looks beyond the obvious and doesn't stop at the first answers
Planning and Organizing - Ability to plan, prioritize, and organize work effectively to produce measurable results. Define objectives and integrate into the organization quickly and smoothly Ability to perform both long and short term planning


Desired Candidate Profile

Please refer to the Job description above


PG:M.Tech - Any Specialization, MS/M.Sc(Science) - Chemistry, Chemical Engineering & Materials Science, Bio-Chemistry

Company Profile

Sapwood Ventures Pvt. Ltd.

Please do send your updated CV to the provided email ID or apply online on naukri. Please do not call until required.
View Contact Details+

Recruiter Name:Vidya Rao

Contact Company:Sapwood Ventures Pvt. Ltd.



Address :A 803/804 Ashok Gardens, Jivraj Thakersi Marg, Parel, Sewri, MUMBAI, Maharashtra - 400015,India




Not Disclosed by Recruiter

Functional Area


Employment Type

Full Time, Permanent